Terms & Conditions 24x7 Customer Service Center
Welcome to 24x7 Customer Service Center! By using our Home Appliances Services, you agree to the following Terms & Conditions. Please read them carefully before booking a service.
1. Service Scope
✅ We provide repair, maintenance, and installation services for home appliances such as ACs, Refrigerators, Microwave Ovens, Washing Machines, Geysers, Water Purifiers, and more.
✅ Services are offered based on availability and may vary depending on location.
2. Booking & Payment
✅ Customers can book services online, via phone, or at our service center.
✅ Payment Methods: We accept cash, online payments, UPI, and card transactions.
✅ Advance Payment: Some services may require an advance booking fee, which is non-refundable.
✅ Pricing Policy: Prices are subject to change based on service complexity and spare part costs.
3. Warranty & Service Guarantee
✅ We offer a limited warranty on repairs and replacement parts as specified at the time of service.
✅ Warranty will be voided if:
The appliance is mishandled after servicing.
Unauthorized modifications or repairs are performed by third parties.
✅ No refunds for services that have been successfully completed.
4. Cancellations & Rescheduling
✅ Cancellation: Must be done at least 24 hours before the appointment. Late cancellations may incur a fee.
✅ Rescheduling: Customers can reschedule a booking based on technician availability.
5. Liability & Limitations
✅ We are not responsible for:
Pre-existing appliance damage or defects.
Data loss (for smart appliances with storage).
Electrical or plumbing issues affecting appliance performance.
✅ Our technicians will only work on the appliance and are not liable for any external wiring or structural damage.
6. Customer Responsibilities
✅ Ensure appliance accessibility before the technician arrives.
✅ Provide accurate service details to avoid delays or miscommunication.
✅ Maintain a safe environment during servicing.
7. Privacy & Data Protection
✅ Customer information is kept confidential and used only for service-related purposes.
✅ We do not share personal data with third parties except for service fulfillment.
8. Force Majeure
✅ We are not liable for service delays due to factors beyond our control (e.g., natural disasters, strikes, government restrictions).
9. Changes to Terms
✅ We reserve the right to update these Terms & Conditions anytime. Updates will be posted on our website.
10. Contact Us
For any queries, feel free to contact us:
📧 Email: 24x7customerservicecenter25@gmail.com
📞 Phone: 9001303260
Note : Pay only after services are completed and confirmed. There are no refunds option avalable. Avoid online payments without receiving services.
